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Customer Services

Products

What type of shirts do you print on?

We print exclusively on custom-made fine jersey unisex (100% cotton) short and long sleeve t-shirts.

What size shirt should I order?

Refer to the sizing chart and any additional sizing details provided on the relevant product page in our online shop.

Online Shop

What forms of payment do you accept?

We accept the major credit cards through PayPal as well as direct PayPal account payments.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store.
However, if you already have a PayPal account, you may use it as your payment method.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected.
Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

Yes. If you would like a wholesale account, please contact us or Store@nextgenparis.com and include your business details in your message.

What is your exchange / return policy?

Customer satisfaction is of the utmost importance to us. Unused / unworn shirts can be returned within 10 days of arrival.
Vest and Jackets can only be returned in case of  defects occuring during the production process.

Shipping

How long will delivery of my order take?

France orders are typically delivered within 5-10 business days.
International orders are typically delivered within 2 weeks, depending upon the destination and customs processing.

How much does shipping cost?

Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click “Update Your Cart Total”.

Do you ship internationally?

Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.

More Questions

If you have further questions, please feel free to contact us.